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In today’s world of ever increasing customer choice, communication is one of the most important factors. Customer retention and loyalty help drive the bottom-line in all markets yet so often the potential value from document communications is overlooked.

e-knows Consultants are specialists in digital document communications. With many years of experience working as service providers we have seen what works as the industry has moved from simple personalisation into full variable data applications.

Digital document production is one of today’s most effective channels of communication available to marketing. Numerous industry surveys show that customers still have a preference for physical mail delivered to the household. They have a number of trusted sources for that mail, which means they will open the envelope. Combine this with effective, timely and relevant marketing messages then you have the right combination to develop loyalty and retention.

e-knows Consultants can show you how to optimise your document communications channel so you are better equipped to communicate with your customers whilst helping address some of the environmental recycling issues in a more cost effective way.

e-knows is pleased to support Xplor UK & Ireland with its industy publication the VIEW - October issue http://www.nxtbook.com/nxteu/Xplor/TheView_200810/

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